"We are writing to you to express the heartfelt joy of having built and now owning a Chateau home.
During this journey we have encountered a professional and well organised organisation.
The people within the organisation can only be praised for both their natural personal skills and their ability to just be good people to deal with.
Our Site Foreman is the most personable man we have ever met. Never problems, only solutions and time to consult with us from start to finish in every aspect of our home no matter how big or small the detail was. His service always exceeded our expectations.
Chateau's support staff are the most caring and understanding people we have had the pleasure of dealing with, especially when it came to the most infinite details. They readily prepared and supplied information on every aspect of our home. This service continued to the very final handover.
Chateau's management can take a bow. It takes extraordinary people to manage staff at the level of performance that they do. Our hand of thanks definitely goes out. Personal qualities are clearly displayed in professionalism and staff. This demonstrates leadership in a way we have never experienced until building our home with Chateau.
We extend our heartfelt thanks to everyone involved in building our home from start to finish. We will enjoy our home with the same pride and care that it was built with."
Tammy & Joe V. (Kurrajong)
